香港免费节点更新
老王2.2.11最新版
Free DemoFree E-Book
老王app下载2.2.8
That’s exciting! MetaCaseDesk offers you an interactive, informative and customizable Dashboard containing all the essential information tabs and tracking tools you require.
香港免费节点更新
香港免费节点更新
MetaCaseDesk is an advanced HelpDesk, Ticketing Tool and Case management solution for customers running on-premise Microsoft SharePoint 2013 and SharePoint 2010.
Customers not using SharePoint and SharePoint Office 365 customers have an option to use MetaCaseDesk on MetaOption Cloud.
MetaCaseDesk has two major portals. Support User portal allows supports users to login, create, manage and track tickets. Customer portal allows users to login into a secure SharePoint website and report/track incidents/cases.
Supported authentication modes for customer users are Active Directory (AD), Cross Domain Authentication, Custom Login/Password, and Web Services. Thus, System setting allows users to view ticket through a secure link without logging into the system.
| Connect with our experts for a ‘Free Demo’ |
Download our ‘Free Brochure’ here |
MetaCaseDesk
High Level Features
Supports Microsoft SharePoint Server 2010/2013
We support customers who are running on-premise Microsoft SharePoint 2013 and SharePoint 2010. MetaCaseDesk helps you to Control over all systems/data, Data is stored/handled internally, Need SharePoint Licenses.
Analytical Dashboard
十字军之王2版本大全_王国风云2版本合集 - paopaoche.net:2021-8-21 · 十字军之王2全版本合集下载，跑跑车游戏网为玩家伔提供十字军之王2全版本、王国风云2全版本、十字军之王2系列、王国风云2系列下载，喜欢的玩家伔可不要错过！
SLA Configuration and Notifications
杨绛《老王》原文欣赏-新东方网 - xdf.cn:2021-3-2 · 老王欣然在三轮平板的周围装上半寸高的边缘，好像有了这半寸边缘，乘客就围住了不会掉落。我问老王凭这位主顾，是否能维持生活，他说可众凑合②。可是过些时老王病了，不知什么病，花钱吃了不知什么药，总不见好。
Support Web Portal
Using support web portal, support users can manage cases/tickets. They can assign ticket to another support users or to a group of support users. They can also create and manage customers, contacts, signatures, generate reports, view statistics, advanced search capability, etc.
Customer Web Portal
Using the secure and easy-to use customer web portal, customers can create ticket, track status, re-open ticket and follow-up for the previously created tickets. Also, it gives a user the ability to manage customers.
Intake of New Tickets via E-Mails
MetaCaseDesk provides you the ability to create ticket via email of any domain. So, you can create ticket from Outlook, Gmail, yahoo, etc. You can also do follow up via email.
Groups, Roles and Permissions
MetaCaseDek provides different roles and permissions as per the client requirement. Thus, you can create support users and specify permission like read only, read write admin. For end users, it provides customer role with read/write and admin permission. Moreover, you can create group of support users.
Multiple instances can be deployed in a SharePoint environment
You can deploy multiple instance of MetaCaseDesk for different customers and departments in your SharePoint Environment. It supports SharePoint 2010 and SharePoint 2013.
Multiple Authentication
In MetaCaseDesk, You can authenticate users using AD (Active Directory), Cross Domain Authentication and Office 365. For customer web portal, MetaCaseDek provides you SQL authentication capability, 3rd party authentication capability.
Custom Fields
MetaCaseDesk provides a feature to add additional custom fields as per client requirement. So, using custom fields, you can customize ticket, add multiple controls of different types (radio button, check box, single line text, multi-line text, drop down, multi-select dropdown, date picker control, etc.
Auditing
For each and every ticket, MetaCaseDesk maintains an audit log. It also maintains Status log, E-mail log. In order to view auditing of a ticket, you can use auditing functionality pf MetaCaseDek.
Ticket Configuration
MetaCaseDesk allows a client to configure ticket number as per his requirements. So, you can set prefix, suffix, increment value, separator, etc. You can also enable, disable, prefix, and suffix.
Assign and Re Assign ticket
MetaCaseDesk allows you to assign ticket to a support user or a group of support users. You can also re-assign ticket to another support user. Further, It also allows you to forward a ticket from one department to another.
Private Note
老无所依[高清]_免费下载_经典高清_电影港:2021-6-10 · 《老无所依[高清]》下载帮助： 1.本站建议大家不要使用最新版迅雷，推荐下载电影的利器为迅雷5.8和极速迅雷。 2.下载时迅雷软件如提示‘任务错误，未知错误，敏感资源，违规内容，版权等等’ 都是迅雷屏蔽资源的表现。
Easy to Integrate
MetaCaseDesk can be easily integrated with another SharePoint website. You can also integrate it with a 3rd Party tool, and here you can authenticate user using 3rd Party API authentication.
Secured Access to confidential data
MetaCaseDesk has been developed in SharePoint, using advance security protocols. This makes It is highly secure. Only authorized users can access confidential data.
Advanced Filter Tool
[1.11.2-1.5.2][Waila——我看什么呢][永更] - Mod发布 ...:2021-5-16 · [1.11.2-1.5.2][Waila——我看什么呢][永更] - 本帖最后由 afkavril 于 2021-5-16 13:45 编辑 Waila（What Am I Looking At）我看什么呢？这个模组是用来显示物品的信息如图从这俩张图可众看出来当你的鼠标指向该物 ...
Email Alerts
If a ticket is created or modified, MetaCaseDesk generates email notification and sends it to the associated users. Additionally, it also allows the user to control email notification flow. That is, if you don’t want to send ticket notification to the user, you can control the same.
香港免费节点更新
老王 v p v官网
MetaCaseDesk is a SharePoint based Helpdesk system, designed and developed by MetaOption LLC, to help …Read More »Why do you need an IT Helpdesk or Ticketing system for your Business Enterprise?
What is called as a ticketing system? A ticketing system is a software solution that …Read More »
香港免费节点更新
OUR PARTNERS
旋风加速器
X
Request for Free Demo
X
Free E-Book
X